Xero - Payroll App (University)
The Xero brief required a significantly better experience for payroll users, focusing on the relationship between employers and employees. Specifically focusing on how this could be improved through the use of two apps- An Employee and Employer app.
The experience revolves around simplicity that challenges conventions which are not commonly associated with accounting tasks in order to create a positive experience for both employee and employers.
Customer experience journeys were a key part of this project. Uncovering who our users were, what they did during the day and their pain points were pivotal into understanding how to create an appropriate solution. Interviews and observations with users from several different professions were noted in order to design a comprehensive application.